• Registered: 2002-07-04
  • Posts: 4,224

Topic: Help with my CD BURNEr

Well, I don't know what happened. I don't really know anything...And I don't have drivers any thing..but here's what I know..

CD-Burner - LITE-ON LTR-48246S

I went under it's properties, and under autoplay, I set it to BLANK, and apply, and it keeps setting back. Also, under recording, it's all set up good. When I try to burn under roxio, it says "no recording device detected" or something. It's always worked though...And it's not roxio b/c i intalled and got newest version. Also, I looked under disc drive properties, and it says "E: IN USE BY <NULL>" or something.

Under it's properties:
All Disc Drives:

Quantum fireball - disc drive (correct)
floppy disc drive - floppy disc drive (correct)
pioneer dvd-rom dvd-115 - dvd/cd-rom drive (correct)
LITE-ON LTR-48246S - DVD/CD-ROM DRIVE (INCORRECT)

What's wrong? Tell me something besides reinstalling it or something.

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Originally posted by: druidofthesun
Quantum fireball - disc drive (correct)
floppy disc drive - floppy disc drive (correct)
pioneer dvd-rom dvd-115 - dvd/cd-rom drive (correct)
LITE-ON LTR-48246S - DVD/CD-ROM DRIVE (INCORRECT)

This is not necessarily incorrect.  CD burners are CD-ROM drives, are they not?  They're just a specialized type.

If you haven't tried simply rebooting, do that.

Otherwise, we'll need more information about your system.


What's wrong? Tell me something besides reinstalling it or something.

Reinstalling your drive is not really a bad thing to try.  It takes a few mouse clicks and a reboot, and that's it.  I'm not sure why you'd be so adverse to that suggestion, but I'll go ahead and not make it.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Oh ok, well I was just guessing. I would think it would say CD-BURNER or something.

I've rebooted a LOT.

Reinstalling? Well, I can't find any drivers. Wouldn't I need them?

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

CD burners don't really take model-specific drivers.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Well, I'll reinstall then.

(rebooting now)

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Well, I u ninstalled..Rebooted..And it's STILL THERE.

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Okay, so in that case it may be that your drive is in fact marked as "in use" by some (possibly malicious, possibly buggy) program.  Run hijackthis (I can't remember the link, but it's somewhere in the sticky thread) and post the log here, and I'll see if I can find anything that needs to be purged from your computer.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

All the links I found for this program are down.

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

I have a mirror up at http://students.cec.wustl.edu/~wbk1/hijackthis.zip .

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Logfile of HijackThis v1.97.7
Scan saved at 3:22:14 PM, on 2/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Gateway User\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blizzpub.net/forums/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\6.bin\MYBAR.DLL
O2 - BHO: Veevo Library - {6E34D984-4054-45E3-8452-0159A2F0D232} - C:\WINDOWS\System32\Veevo.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\6.bin\MYBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [AVG7_RegCleaner] C:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
O4 - HKLM\..\Run: [AIMWDInstallFilename] C:\PROGRA~1\AIM95\AIMWDI~1.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Bsx3] RunDLL32.EXE C:\WINDOWS\bs3.dll,DllRun
O4 - HKLM\..\Run: [bxsx5] RunDLL32.EXE C:\WINDOWS\bsx5.dll,DllRun
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,74/mcinsctl.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7EDBA0A-796A-4D77-A105-4A96E2CF2AD2}: NameServer = 216.174.163.20 216.174.163.22

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Entries listed below are bad:

Originally posted by: druidofthesun
R3 - Default URLSearchHook is missing

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\6.bin\MYBAR.DLL

O2 - BHO: Veevo Library - {6E34D984-4054-45E3-8452-0159A2F0D232} - C:\WINDOWS\System32\Veevo.dll

O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)

O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)

O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\6.bin\MYBAR.DLL

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s

O4 - HKLM\..\Run: [Bsx3] RunDLL32.EXE C:\WINDOWS\bs3.dll,DllRun

O4 - HKLM\..\Run: [bxsx5] RunDLL32.EXE C:\WINDOWS\bsx5.dll,DllRun


Close down essentially everything on your computer (especially all IE windows) and tell hjt to "fix" the entries listed above.  Have it do its thing, then reboot.

I don't see anything there that really should affect a CD burner -- most of it should slow down web browsing, send your information back to some unscrupulous third party, etc.  Regardless, give it a shot.

If (and when) that doesn't fix the problem, please post the exact text of the error message you mentioned in the first post.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

k did all that..rebooted

here's the new log, just in case

Logfile of HijackThis v1.97.7
Scan saved at 4:03:36 PM, on 2/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Gateway User\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blizzpub.net/forums/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [AVG7_RegCleaner] C:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
O4 - HKLM\..\Run: [AIMWDInstallFilename] C:\PROGRA~1\AIM95\AIMWDI~1.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,74/mcinsctl.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7EDBA0A-796A-4D77-A105-4A96E2CF2AD2}: NameServer = 216.174.163.20 216.174.163.22



uh..

"There are no available supported recorders on this system"

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Sorry, I should have been more specific -- I was actually thinking about this error message:

Originally posted by: druidofthesun
Also, I looked under disc drive properties, and it says "E: IN USE BY <NULL>" or something.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

its ok

uhh well when i go under disc info, it has

My computer
d:
e: (cd burner)

<Drive in use by "(null)"> (D:)
<Drive in use by "(null)"> (E:)

And uner disc type

Disc Type: Bad Media. Error reading disc information

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Here is some advice from the Roxio tech support forums.

RE: Drive in use by Null

Author: jrensink78
Rank: Super User
Date: 07/31/02 07:40AM

try cleaning out the extra stuff in your filters.

go into the registry (click start, run, type regedit, hit ok)

browse to HKEY_LOCAL_MACHINE\system\currentcontrolset\control\class and highlight the folder that starts {4D36E965-E325....}

look at the lowerfilters value. it shoud only say "Cdr4_XP"

most likely it has more stuff in addition to that. right click on lowerfilters and choose modify. get rid of the extra entries so it just has Cdr4_XP listed, hit ok

then look at the upperfilters. that should have both pwd_2k and Cdralw2k. if it has any others, modify it and get rid of the extra stuff.

it should end up w/ lowerfilters=Cdr4_XP and upperfilters=pwd_2k Cdralw2k (the values for the upper filters can be swapped, doesn't matter which comes before the other)

then exit out, reboot and see if the problem's gone

if not, just go back, delete both the upperfilters and lowerfilters values, then uninstall and reinstall easy cd creator.

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Well now it says CreatorAPI Can't see all the cd-roms in the system. please make sure they are connected properly.

I deleteed those values, then installed and uninstalled.

So what should i do now?

Woudln't it be easier if you talked to me on AOL or something? ;P

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-03-12
  • Posts: 10,956

Re: Help with my CD BURNEr

Did you make sure to install all of the patches and updates for the program?

<Viserys> I'm sitting here slapping someone's ass
<Viserys> and there's no gratification
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

i'm doin that now...

http://img271.imageshack.us/img271/3843/bandw0ju.jpg
  • Registered: 2002-07-04
  • Posts: 4,224

Re: Help with my CD BURNEr

Well, I'm all updated, and now it still don't even detect my d: or my e: (just the burner programs, my computer detects it)


EDIT

I JUST HAD TO RESTART! WOOHOO IT WORKS NOW! Thanks..I wonder how those gay reg keys got there anyway..(was that the prob)

Thanks again bill

http://img271.imageshack.us/img271/3843/bandw0ju.jpg